Contact and FAQ


FAQ

HOW SECURE IS MY PERSONAL INFORMATION?

Your credit card information and personal details are encrypted during transmission using 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.

Your credit card information is only used to complete the requested transaction and is not subsequently stored.

CAN I TRUST THE QUALITY?

At davidandyoung.com we strive to provide our customers with the most extensive variety and highest quality of products! Being the industry leader in our categories for years, our company has built strong relationships directly with manufacturers worldwide and sell to top retailers around the world putting our products through rigorous testing procedures. We import directly from manufacturers and have our own internal quality control team to bring our customers the best products at the lowest costs.

DO YOU SHIP OUTSIDE OF U.S.?

We accept orders with billing addresses in the United States and Canada.

HOW DO I CHECK THE STATUS OF MY ORDER?

Successfully placed orders will receive an e-mail confirmation with your order details. If for some reason you do not receive an e-mail, please check your spam filter or contact us for confirmation that your order has been received.

HOW DO I CHECK THE STATUS OF MY ORDER?

Successfully placed orders will receive an e-mail confirmation with your order details. If for some reason you do not receive an e-mail, please check your spam filter or contact us for confirmation that your order has been received.

HOW LONG DOES STANDARD DELIVERY TAKE?

Standard orders should be delivered within 3 to 5 business days following order confirmation. Please allow up to 2 additional days for rural zip codes.

Shipping is available within the US, and standard orders can be delivered to P.O. boxes.

We also ship standard orders to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, which requires additional time for delivery and may be subject to delivery restrictions based on the item type, weight, and size.

During high season and sale, delivery might take a little longer

WHAT IS THE RETURN POLICY?

If you are not satisfied with your purchase for any reason, you may return it. New, unworn merchandise will be refunded in the same manner it was paid for. Mail your item(s) using the included return label, and we'll simply deduct a flat fee of $5 from your order refund for postage and handling. If you choose to not use the included return label, we will simply issue you a refund on the price of the merchandise (minus the original shipping charges).

HOW CAN I PAY FOR MY ORDER?

You can pay by American Express, Discover, Visa, and Master Card.

I HAVE A QUESTION THAT IS NOT LISTED ON THIS PAGE?

You can simply send email to us to info@davidandyoung.com or call 1-201-866-8922~3

 

 

General Inquires
T. 800-441-6869
info@davidandyoung.com

New York Showroom (By appointment ONLY)
366 5th Ave. NYC 10001
T. 212-594-6034

D&Y Headquarters
903 Castle Rd. Secaucus, NJ 07094
T. 201-866-8011

Regional Sales Order Only
T. 201-866-8992~3
F. 201-866-8876

Regarding Corporate Service & Chain Store Buying
sales@davidandyoung.com

Regarding Souring Inquiries
newvendorapplication@davidandyoung.com

If you wish to be the D&Y customer,
please contact info@davidandyoung.com