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Contact and FAQ

GENERAL INQUIRIES

info@davidandyoung.com

DAVID AND YOUNG OFFICE

903 Castle Rd. Secaucus, NJ 07094

Hours of Operation: Mon - Fri 8:00AM - 5:00PM EST
 

HOW SECURE IS MY PERSONAL INFORMATION?

Your credit card information and personal details are encrypted during transmission using 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.

Your credit card information is only used to complete the requested transaction and is not subsequently stored.

CAN I TRUST THE QUALITY?

At davidandyoung.com we strive to provide our customers with the most extensive variety and highest quality of products! Being the industry leader in our categories for years, our company has built strong relationships directly with manufacturers worldwide and sell to top retailers around the world putting our products through rigorous testing procedures. We import directly from manufacturers and have our own internal quality control team to bring our customers the best products at the lowest costs.

DO YOU SHIP OUTSIDE OF U.S.?

We accept orders with billing addresses in the United States.

WHERE IS MY FREE GIFT WITH PURCHASE?

We love to give our customers special offers that sometimes include a free gift with purchase! In the event that you purchase something from us during a free gift with purchase promotion please note that your free gift will be included when we are preparing your order to ship. Your free gift will not show up in check out or on your invoice. Remember these are special offers too so free gifts with purchase are only while supplies last.

HOW DO I CHECK THE STATUS OF MY ORDER?

Successfully placed orders will receive an e-mail confirmation with your order details. If for some reason you do not receive an e-mail, please check your spam filter or contact us for confirmation that your order has been received.

HOW DO I CHECK THE STATUS OF MY ORDER?

Successfully placed orders will receive an e-mail confirmation with your order details. If for some reason you do not receive an e-mail, please check your spam filter or contact us for confirmation that your order has been received.

HOW LONG DOES STANDARD DELIVERY TAKE?

Standard orders should be delivered within 3 to 5 business days following order confirmation. Please allow up to 2 additional days for rural zip codes.

Shipping is available within the US, and standard orders can be delivered to P.O. boxes.

We also ship standard orders to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, which requires additional time for delivery and may be subject to delivery restrictions based on the item type, weight, and size.

During high season and sale, delivery might take a little longer

WHAT IS THE RETURN POLICY?

If you are not satisfied with your purchase for any reason, you may return it. New, unworn merchandise will be refunded in the same manner it was paid for. Please note, customer is responsible for return shipping costs. Once we have received the return we will issue you a refund on the price of the merchandise (minus the original shipping charges.)

You can ship your return to the below address:

David and Young
903 Castle Rd. Secaucus, NJ 07094

HOW CAN I PAY FOR MY ORDER?

You can pay by American Express, Discover, Visa, and Master Card.

I HAVE A QUESTION THAT IS NOT LISTED ON THIS PAGE?

Feel free to send us an email at info@davidandyoung.com